Today it is with great pleasure that I announce one the most significant milestones in TVD’s history. The launch of two new brands and associated product sets, FreshRF, and MetTrigger. TVD has grown through corporate acquisition, identifying market opportunities, listening to clients, and developing and enhancing our product sets. Under …
Today we released a new version of Avalanche Outage Oracle, our mass outage call handling platform that provides flexibility to manage outage calls.
Just where did 2015 go!! It’s always great, despite the hustle of Christmas to stop and reflect on the year past. What a great year we have had! Certainly there have been some fantastic opportunities come our way, and challenges! Rising to deliver against opportunities, and resolving challenges delivers a level of satisfaction and growth which sets a solid base for future expansion.
This is a major Avalanche release and is part of the shift from Trouble Call Management, to a fully integrated Outage Communication Platform. about the changing face of Power Outage Communications here. Avalanche now includes 15 different ways customers can receive or access Outage information!
New Zealand was one of the first countries in the world to engage in Electricity Deregulation. The separation of Lines and Retail (and Contracting) business’. Deregulation is never a single event, it is a complex and moving feast of political will, consumer (and Network…) outrage, consultation, regulation, cuts, changes and tweaks to business and financial models.
Utilities, large and small, are looking for better ways to deliver Outage Information, improve customer satisfaction, allow Control Room operators to focus on actually getting the power back on, all without creating a communications behemoth. Adopting a Multi-Channel Outage Communication Management plan can achieve all that, and significantly reduce costs.
The energy sectors of Australia and New Zealand have undergone some of the most far-reaching commercial reforms of the twentieth century. The changes relating specifically to electricity deregulation have spanned more than a decade and continue to move at a great pace.
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