TVD launches new brands and web presence.
Posted by Andrew Thompson on June 23, 2016 | 0 Comments
Today it is with great pleasure that I announce one the most significant milestones in TVD’s history. The launch of two new brands and associated product sets, FreshRF, and MetTrigger. TVD has grown through corporate acquisition, identifying market opportunities, listening to clients, and developing and enhancing our product sets. Under …
Avalanche Outage Oracle v8.3.1- delivering improved outage call handling
Posted by Andrew Thompson on April 21, 2016 | 0 Comments
Today we released a new version of Avalanche Outage Oracle, our mass outage call handling platform that provides flexibility to manage outage calls.
A fantastic 2015, looking forward to 2016!
Posted by Andrew Thompson on December 18, 2015 | 0 Comments
Just where did 2015 go!! It’s always great, despite the hustle of Christmas to stop and reflect on the year past. What a great year we have had! Certainly there have been some fantastic opportunities come our way, and challenges! Rising to deliver against opportunities, and resolving challenges delivers a level of satisfaction and growth which sets a solid base for future expansion.
Avalanche v8.0 is here!
Posted by Andrew Thompson on March 27, 2013 | 0 Comments
This is a major Avalanche release and is part of the shift from Trouble Call Management, to a fully integrated Outage Communication Platform. about the changing face of Power Outage Communications here. Avalanche now includes 15 different ways customers can receive or access Outage information!
NZ Electricity Deregulation – Commerce Commission, New Part 4 Obligations for SAIDI and SAIFI creates opportunities.
Posted by Andrew Thompson on November 5, 2012 | 0 Comments
New Zealand was one of the first countries in the world to engage in Electricity Deregulation. The separation of Lines and Retail (and Contracting) business’. Deregulation is never a single event, it is a complex and moving feast of political will, consumer (and Network…) outrage, consultation, regulation, cuts, changes and tweaks to business and financial models.
Outage Communication – Happier customers, Happier control room, Lower costs.
Posted by Andrew Thompson on October 17, 2012 | 0 Comments
Utilities, large and small, are looking for better ways to deliver Outage Information, improve customer satisfaction, allow Control Room operators to focus on actually getting the power back on, all without creating a communications behemoth. Adopting a Multi-Channel Outage Communication Management plan can achieve all that, and significantly reduce costs.
Electricity Deregulation, FRC, and related operational issues
Posted by Andrew Thompson on October 3, 2012 | 0 Comments
The energy sectors of Australia and New Zealand have undergone some of the most far-reaching commercial reforms of the twentieth century. The changes relating specifically to electricity deregulation have spanned more than a decade and continue to move at a great pace.