TVD has been providing Operations Management including Trouble Call, Operations, Work Management and Wireless data solutions to utilities and large corporate clients globally, in both regulated and deregulated markets, for over ten years.
During the course of providing these solutions, we have developed an extensive knowledge of operations best practices, embedded hardware design and production, and wireless data transmission.
These business processes and technical capabilities are embodied within our solutions, ensuring that the excellence we have strived for in the products is reflected in our ability to deliver and support these excellent business processes.
TVD is committed to delivering excellence to our customers with integrated solutions that greatly improve operational efficiency and provide a solid platform for the development of additional value add services. This results in reduced costs and increased customer service and satisfaction.
TVD understand the components required to efficiently deliver tangible results for service level related contracts, efficient utilisation and allocation of resources, tools to gain productivity improvements, capture accurate information and minimise risks whilst maximising the opportunity for additional revenue.
We are committed to maximizing the use of technology to deliver turnkey business solutions that introduce innovation and build on tried and proven processes that have been developed over many years of operational experience.
TVD is a private company with shares predominantly held by working management coupled with the support of substantial shareholders including Accident Compensation Commission.