INTRODUCING TVD

Enterprise software for utilities




AVALANCHE

Utility specific Outage Communications

When the power goes out, Avalanche delivers high quality information about outages to customers and stakeholders via multiple channels. This includes professional phone messages for callers and outbound information via social media, web, apps, and TXT or email.

Outages happen – good customer communication is a choice!




KATANA

Outage, Operations and Works Management

Katana is an ERP grade solution integrating the diverse data found within a utility to facilitate effective, fast decision making and efficient delivery of service to customers and stakeholders whether for unplanned or planned outages, retailer, contractor interfaces for workflow management, underpinned by the need for KPI and regulatory reporting and compliance.




PARTNER PRODUCTS

TVD Partner Products and Solutions

TVD has a history of incubating and working with other ventures that can provide products and services complimentary to TVD’s. These include; real time weather information and forecasts; GPS tracking/AVL for cellular and radio users; products that enhance the usability and benefits of trunked and conventional radio.

RESOURCES

Case Studies & Information about our products

Learn about Aurora Energy and Katana

Under test, CSC was easily the best-fit system for Aurora and had a proven track record elsewhere. It was a stand-alone system … requiring no input from other packages. It was independent, integrated, self-reliant and highly configurable.” Wayne Breen, Quality and Business Improvement Manager Network Services.

Learn how Alpine Energy is using Avalanche

Operating core lines infrastructure is a 24/7 job, every day of the year. Anything can happen at any time of the day and night and when it does, we need to be able to keep our customers informed. Since its introduction, Avalanche has proven indispensable for this purpose.” Andrew Tombs, Alpine Energy CEO, 2014.

OUR BLOG

Stay up to date with the latest from TVD

TVD launches new brands and web presence.

Today it is with great pleasure that I announce one the most significant milestones in TVD’s history. The launch of two new brands and associated product sets, FreshRF, and MetTrigger. TVD has grown through corporate acquisition, identifying market opportunities, listening to clients, and developing and enhancing our product sets. Under …

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Avalanche Outage Oracle v8.3.1- delivering improved outage call handling

Today we released a new version of Avalanche Outage Oracle, our mass outage call handling platform that provides flexibility to manage outage calls.

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A fantastic 2015, looking forward to 2016!

Just where did 2015 go!! It’s always great, despite the hustle of Christmas to stop and reflect on the year past. What a great year we have had! Certainly there have been some fantastic opportunities come our way, and challenges! Rising to deliver against opportunities, and resolving challenges delivers a level of satisfaction and growth which sets a solid base for future expansion.

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Avalanche v8.0 is here!

This is a major Avalanche release and is part of the shift from Trouble Call Management, to a fully integrated Outage Communication Platform. about the changing face of Power Outage Communications here. Avalanche now includes 15 different ways customers can receive or access Outage information!

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Talk to us today and learn how we can improve your business and save you money.